I'm not at all a computer expert so please forgive me if I explain things in a very stupid way. So I just completely removed Firefox from my PC. I kept getting a message that a previous Firefox session was still running but I could not figure out how to fix it. I uninstalled Firefox (it used to be my favorite browser years ago, but I hate it now), and reinstalled it. I uninstalled Chrome and reinstalled it, and it worked fine. I also couldn't open Chrome or Firefox at that point. CC Cleaner got hung up and said it was trying to close applications. He then told me to uninstall again and use CC Cleaner to clean up my computer. Then another rep said to uninstall it and use the earlier version that worked for me. I contacted Nord VPN, and they kept telling me to uninstall the program, and then reinstall it. I restarted my computer a few times, and the same thing kept happening. The only way to stop it was to restart my computer. And I couldn't close it at all-not by clicking x or using Task Manager. The app would open but then it would remain unresponsive. Then, immediately afterward, Kaspersky prompted me to reboot my computer (I can't remember the reason-maybe it was just "your computer needs a reboot.") After I rebooted, Nord VPN wouldn't work. So I downloaded that, and it worked fine. Last night, I got home from work, fired up the PC, and then got a notification that there was a new version Nord VPN. After he cleaned it, that's when I decided to invest in Kaspersky virus protection instead of using the free version of Avast.) (Note: one of your wonderful experts spent over a week cleaning up my computer this past year. Everything was working perfectly until last night. I use Kaspersky for virus protection and Nord VPN for privacy.
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